Survey

Name

Title

Company Name

Location

Email

How do you rate the overall quality of our sheet?

Less than expectedAs expectedMore than expectedConsistently more

How do you rate our product packaging?

Less than expectedAs expectedMore than expectedConsistently more

Are Primex prices competitive with the rest of the market?

Less than expectedAs expectedMore than expectedConsistently more

Do you find our Inside sales team courteous and helpful?

Less than expectedAs expectedMore than expectedConsistently more

Are emails and telephone calls returned in a timely manner?

Less than expectedAs expectedMore than expectedConsistently more

Does Primex respond to all requests/quality issues in a timely manner?

Less than expectedAs expectedMore than expectedConsistently more

Are credits issued and applied in a timely manner?

Less than expectedAs expectedMore than expectedConsistently more

Do orders arrive within the acknowledged/response time frame?

Less than expectedAs expectedMore than expectedConsistently more

Does our Territory Business Manager make a sufficient number of calls or appearances to support your needs?

Less than expectedAs expectedMore than expectedConsistently more

Is our Territory Business Manager helpful in answering questions and solving any problems?

Less than expectedAs expectedMore than expectedConsistently more

Does Primex provide sufficient service support and technical assistance?

Less than expectedAs expectedMore than expectedConsistently more

Does Primex provide beneficial regulatory assistance?

Less than expectedAs expectedMore than expectedConsistently more

Does Primex make/offer sufficient joint calls in support of your business?

Less than expectedAs expectedMore than expectedConsistently more

Do we make regrind and scrap pick-ups in a timely manner?

Less than expectedAs expectedMore than expectedConsistently more

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