Survey

Name

Title

Company Name

Location

Email

How do you rate the overall quality of our sheet?

Less than expectedAs expectedMore than expectedConsistently moreN/A

How do you rate our product packaging?

Less than expectedAs expectedMore than expectedConsistently moreN/A

Are Primex prices competitive with the rest of the market?

Less than expectedAs expectedMore than expectedConsistently moreN/A

Do you find our Inside sales team courteous and helpful?

Less than expectedAs expectedMore than expectedConsistently moreN/A

Are emails and telephone calls returned by Inside Sales in a timely manner?

Less than expectedAs expectedMore than expectedConsistently moreN/A

Does Primex effectively respond to all requests/quality issues in a timely manner?

Less than expectedAs expectedMore than expectedConsistently moreN/A

Are credits issued and applied in a timely manner?

Less than expectedAs expectedMore than expectedConsistently moreN/A

Do orders arrive within the acknowledged/response time frame?

Less than expectedAs expectedMore than expectedConsistently moreN/A

Does our Territory Business Manager make a sufficient number of calls or appearances to support your needs?

Less than expectedAs expectedMore than expectedConsistently moreN/A

Is our Territory Business Manager helpful in answering questions and solving any problems?

Less than expectedAs expectedMore than expectedConsistently moreN/A

Does Primex provide sufficient service support and technical assistance?

Less than expectedAs expectedMore than expectedConsistently moreN/A

Does Primex provide beneficial regulatory/stewardship assistance?

Less than expectedAs expectedMore than expectedConsistently moreN/A

Does Primex make/offer sufficient joint calls in support of your business?

Less than expectedAs expectedMore than expectedConsistently moreN/A

Does Primex make regrind and scrap pick-ups in a timely manner?

Less than expectedAs expectedMore than expectedConsistently moreN/A

Comments

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