Inside Sales Representative

About Primex

Founded in 1965, Primex has grown into a leader in custom extruded plastics—bringing together materials innovation, plastics extrusion, color, compounding, design and fabrication under one Company. With eight locations in the US and one in the United Kingdom, Primex delivers high-quality solutions across industries such as medical, automotive, packaging, and consumer goods, and many more. Our broad capabilities, sustainable practices, and integrated approach empower us to respond flexibly and efficiently to each customer’s needs, while our commitment to innovation, technical excellence, and employee growth ensures we continue to set the standard in our industry.

Job Description

Our Mesquite, NV Sheet Division, is seeking an Inside Sales Representative.  This non-exempt Monday-Friday day shift position, reporting to the Regional Sales Manager, requires a self-motivated professional with excellent communication skills and the ability to excel in a high volume fast paced environment. The successful candidate will be a strong customer service/inside sales professional who is self-motivated, and customer oriented.

POSITION RESPONSIBILITIES

• Provide superior customer service to all internal and external customers.
• Receive and process customer orders and changes.
• Communicate customer requirements and respond to customer inquiries.
• Provide pricing and information on finished products.
• Partner with Sales Team to address customer issues/complaints.
• Assist Manufacturing to schedule production and shipments.
• Research and contact potential new customers.
• Enter data and orders into computer system.
• Follow up on leads from potential new customers and pass information on to the Sales team.
• Answer potential customers’ questions and send additional information via email.
• Keep up with product and service information and updates.
• Create and maintain a database of current and potential customers.
• Upsell products and services, close sales and achieve sales targets

EDUCATION, EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES:

• Minimum of 2+ years of proven customer service/sales support experience
• Plastics experience preferred, but not required. Must be willing to learn.
• Ability to manage multiple priorities in a high call/email volume setting
• Strong verbal and written communications skills with attention to detail
• Strong customer orientation and math skills
• HS Diploma or equivalent
• Demonstrated proficiency in computer applications, including email and MS Office

WHAT WE OFFER:

Primex offers a competitive compensation package that includes a base salary with both quarterly and annual bonus opportunities. We provide a comprehensive benefits program designed to support the health, well-being, and future of our employees and their families. Highlights include:
• Choice of four medical plan options with prescription coverage
• Dental and vision insurance
• Health and dependent care flexible spending accounts
• Paid vacation, personal time, and 11 company-paid holidays
• Company-paid life insurance with supplemental coverage available for employees and dependents
• Company-paid short- and long-term disability programs
• Educational assistance plan and a dependent scholarship program
• Employee assistance program
• 401(k) retirement savings plan with a 4% company match
• …and more!